Privacy Policy

1. Introduction

Welcome to AJ Tech Repair (“we”, “our”, “us”).
We are committed to protecting and respecting your privacy in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

This policy explains how we collect, use, and protect your personal data when you visit our website:
https://www.ajtechrepair.co.uk

2. Information We Collect

We may collect and process the following data:

Information you provide to us

• Name
• Email address
• Phone number
• Any information submitted via contact forms or email

Technical data

• IP address
• Browser type and version
• Pages visited and time spent on the site

Cookies

We may use cookies to improve your browsing experience. See Section 7 for more details.

3. How We Use Your Information

We use your data to:

• Respond to enquiries
• Provide repair services or quotes
• Improve our website and services
• Maintain security and prevent fraud

We will only use your data where we have a lawful basis to do so.

4. Lawful Basis for Processing

Under UK GDPR, we rely on:

• Consent – when you contact us or opt in
• Contract – when providing services to you
• Legitimate interests – to improve our services and website

5. Data Sharing

We do not sell or rent your personal data.

We may share your data with:

• Service providers (e.g. hosting, email services)
• Legal authorities if required by law

6. Data Retention

We only keep your personal data for as long as necessary:

• Enquiries: up to 12 months
• Customer records: as required for business and legal purposes

7. Cookies

Our website may use cookies to:

• Analyse website traffic
• Improve user experience

You can control or disable cookies through your browser settings.

8. Your Rights

You have the right to:

• Access your personal data
• Request correction of inaccurate data
• Request deletion of your data
• Object to processing
• Request data portability

To exercise any of these rights, contact us using the details below.

9. Data Security

We take appropriate security measures to protect your data from:

• Unauthorised access
• Loss or misuse

10. Third-Party Links

Our website may contain links to other websites.
We are not responsible for their privacy policies or practices.

11. Contact Us

If you have any questions about this policy or your data, please contact:

AJ Tech Repair
Email: contact@ajtechrepair.co.uk
Website: https://www.ajtechrepair.co.uk

12. Changes to This Policy

We may update this Privacy Policy from time to time.
Please check this page regularly for updates.